It is no different with IoT deployments. As long as they are mostly custom, adoption will be slow due to the time it takes to commission projects, they will be hard to manage and secure, and companies will not be able to get economies of scale from all the work to stitch the pieces together.Dell is approaching the commercial IoT market the same way we approached the server market 10 years ago and the PC market 20 years ago. Dell wins with an open, standardized, and repeatable solution. To do this we have completed extensive customer research to identify the top horizontal use case applications across the IoT. These use cases include things like predictive maintenance and energy management which span across multiple verticals. We are planning our intelligent IoT gateway and embedded PC products to be optimized for these use cases, and we are also building out our partner ecosystem to ensure coverage across IoT channels for the use cases.Where our use case strategy, our best in class products, and our comprehensive partner ecosystem converge is in the form of blueprints. These blueprints are use case specific edge to data center validated reference architectures (RA) including Dell and partner ingredients. They will include implementation guides with deployment steps to consider, case studies of customers who have successfully deployed the blueprint, and white papers to highlight best practices around security, manageability and analytics.As much as Dell wants the IoT market to be 100% repeatable we realize that operations systems integrators (SIs) play a critical role customizing solutions for specific vertical requirements. We are intentionally building these blueprints for SIs to provide consistent building blocks to limit the necessary customization required, and enable them to implement solution quicker.As we launch our IoT Solutions Partner Program this week we are also announcing our first two blueprints.Dell, Kepware, Software AG and SAP are collaborating to develop IoT-enabled predictive maintenance (PdM) models that use distributed analytics to address the equipment industry’s biggest operational challenges, such as unplanned downtime, overall equipment effectiveness, maintenance cost and return on assets. Software AG’s Big Data Streaming Analytics Platform together with Dell’s purpose-built gateways allows customers to process large amounts of data extremely fast in real-time. A joint Blueprint offers Six Steps to Delivering Maintenance Efficiency with PdM.Kepware’s Director of Marketing Communications, Torey Penrod-Cambra, recently spoke about how Dell is creating a comprehensive ecosystem of ISVs with a uniquely open approach enabling a “high tide to raise all ships”. She also spoke about her view of Dell’s market leadership in the area of bringing together multiple partners to form blueprints as “turn-key solutions for customers”. You can watch the full video interview here. </p><p>Dell has also collaborated with Microsoft and Blue Pillar on Automated Demand Response solutions to forecast potential peak energy times and balance the grid through additional generation or reduction in consumption. More is covered in our joint Blueprint, Five Steps to Improving Facility Management with ADR.These two blueprints are just the beginning as Dell seeks to accelerate adoption of the IoT by creating building blocks for customers to leverage to get them to ROI faster. No more snowflakes!Snowflake image by James Mann via Creative Commons To accelerate adoption of the IoT we have to transition from today’s custom approach where every deployment is a ‘snowflake.’ If every house in America was unique, they would take twice as long to build, have substantially more structural issues, and most of us would not be able to afford them.
 SupportAssist is not available on Ubuntu, Steam, Windows R, Windows 10S, Linux, Android or Chrome products. Predictive analysis failure detection is limited to hard drives, solid state drives and batteries. Geographic and service levels vary. See Service Description at dell.com/servicecontracts Based on internal analysis April 2017. Dell launches the most complete support offer for consumers…our family.A few years back, a famous country singer songwriter released a song about her childhood home. It’s about finding yourself by going back to your roots, back to the comfort and familiarity of family memories. That seems a fitting theme for what I’m about to share.Yes, Dell has been in the news a lot lately. Our remit and reputation have evolved to a multinational information technology corporation enabling the largest companies in the world. But, we have not, nor will we ever forget where we came from—our roots as a PC provider run deep.And it doesn’t look like PCs are going away any time soon. Industry pundits are reporting an upward trend in the market. But what’s important is not that PCs are still popular. . .what’s important is keeping up with friends and family online, video conferencing with your new grandchild, organizing your vacation and, yes, dachshund photos, or helping your son with his first small business venture.What’s important is getting started with your new computer in as little time and with as little headache as possible. Wouldn’t it be great to have your own service-genie to help with your data backups, parental controls, and wireless networking?And once you and the family are rolling with that new PC…you need it to work when you turn it on. When you store valuable photos and videos, you need them to be there. Of course, the ideal would be to have no issues with your PCs ever, but if there is an issue, the next best thing would be to have an automated solution identify it and notify support along with a technical expert available to quickly help when needed, until it’s resolved.This is precisely why we’ve launched Premium Support Plus for Inspiron, XPS and Alienware PCs. Premium Support Plus is Dell’s ultimate consumer service—from the moment your new PC arrives we are your service-genies. We’ll help you enjoy your new device, help you get set up, help you protect your PC and your family.The entire support experience is as automated as possible with our exclusive technology, SupportAssist which predicts upcoming issues, removes viruses, and optimizes PC settings automatically.If there is an issue, a support case is instantly created and sent to the Dell support experts. If needed, replacement parts are ordered and shipped for your PC without you ever making a phone call. If the issue requires hands-on service, you’ll get a call or email from Dell to schedule your genie’s visit.Let’s talk viruses and malware—those nasty programs that can damage your precious data or impede system performance. There’s great news here. SupportAssist will schedule regular checks to not only detect those critters, but also remove them for you.BTW, this support goes with you even if you travel internationally. And—get this, parents and otherwise fellow clumsy ones—accidents due to electrical surges, drops, or spills are covered too.You see, we designed Premium Support Plus to be the easiest, most comprehensive service available, all delivered through innovative technology, for a truly ultimate PC support experience.You are the house that built us. We are dedicated to you and your family because you’re our family too.In the market for a new PC? Look for Premium Support Plus on www.dell.com, grab the service card at one of our retail partners, or ask when you are on the phone with one of our great sales reps.Now, if I could just get a service-genie to train my dachshunds Doodle and Lily to stay off the sofa!
Most of us are familiar with the saying “upstream without a paddle”. This is an unfortunate event, where one finds themselves without the proper resources. I have witnessed this exact phenomenon on one of my canoe trips. A pair of canoers had broken a paddle. While they managed to move, they were extremely slow, uncoordinated, and constantly yelled at each other. It was chaos. As I rowed my boat gently down the stream, I wished them luck. At that moment, they realized their fun adventure turned into a grinding undertaking. Surprisingly, this type of situation happens a lot more than you think.As businesses adopt artificial intelligence (AI), I see similarities between their journey and canoeing with one paddle. Both have great aspirations when they undertake their journeys. They excitedly explore new territory, and sometimes forget the dangers that lurk below the water. Without the right plan, infrastructure, and partner, organizations risk finding themselves upstream without a paddle.First, not planning the correct route can lead to getting lost and wasting time. Similarly, with AI projects, proper planning and coordination allow for greater ROI. Unfortunately, many business units deploy disparate AI initiatives on separate platforms. Without the proper coordination between IT and the business, a shadow IT emerges. This shadow wastes time and money on unproductive projects outside IT’s control. Thus, leaving business units uncoordinated and rowing one-sided. The canoe endlessly spins in circles.Secondly, having the right equipment on a canoe trip is essential. Correspondingly, companies deploying AI initiatives must invest in the right IT equipment. Many organizations run the risk of not having the proper infrastructure and tools in place to help them maximize AI benefits. Antiquated infrastructure makes it difficult for IT organizations to support the business. 71% of organizations lack server automation, and 61% lack servers with GPUs/FPGAs/purpose-built processors¹. Since AI applications come in different shapes and sizes, different computational complexities are required. Computational demand is even more complex with machine learning and deep learning.Finally, having the right partner along for a canoe trip makes all the difference. Having someone reliable and trustworthy allows you to reach your destination efficiently. Similarly, having the right partner on your AI journey is imperative. Fortunately, Dell EMC understands the AI challenges that organizations face. It has deep and diverse AI experiences. Dell EMC offers distinct, effective solutions for a diverse set of AI workloads.Deep investments are being made today in AI. 51% of companies expecting 2-5x the ROI from automation, this number will continue to increase. ¹ CIOs are uniquely positioned to drive business value through transformed IT. All IT actions and decisions have downstream effects. When IT teams lead AI initiatives, the company deploys twice as many AI building blocks, compared with companies where the lines of business lead. ¹ More building blocks result in higher revenue growth. It also results in better customer experiences, innovation, and operational effectiveness.CIOs need to take the lead on AI to transform their companies. They will achieve higher business results by nurturing the adoption and deployment of system infrastructure across the organization. Moreover, CIOs need to invest in modern infrastructure to build out their AI strategy. The modern AI infrastructure requirements align with the key tenets for Dell EMC PowerEdge serversGreater scalability and flexibility of server systemsEasier management of complex server clustersRobust End-to-End SecurityMake sure when it’s your AI journey, you don’t end upstream without a paddle. When you have the proper route, equipment, and partners, you will navigate efficiently to your destination. Dell EMC is that partner with the necessary tools to help you reach your destination. Learn how to further prepare yourself and your organization for your AI journey. Dive into this study conducted by Forrester Consulting and commissioned by Dell EMC: CIOs Need To Take The Lead On AI For Transformational Outcomes Across The Company.To stay up to date on our latest resources for your AI journey, follow @DellEMCServers.  Source: CIOs Need to Take The Lead on AI For Transformational Outcomes Across The Company
The Dell EMC Client Heroes Program continued in Q4 with our final FY19 events taking place in Bogota, Colombia and Dubai, UAE respectively. These attractive destinations were selected on the basis of their ease of access for many partners across these regions, and the concentration of expert presenters and facilities available there.Leveraging the same format as typical Heroes Exchange events, our goal is to bring up-to-date and relevant information about Dell EMC products, solutions and services directly to our Hero partner community. Local Subject Matter Experts (SMEs) support with interactive and engaging sessions, a style that benefits presenters and partners alike, by enabling dialogue and information-sharing in a face to face environment.Our event in Bogota took place in early December, with approximately 40 key LATAM partners joining for a fantastic one-day session with a mix of learning, networking and casino activity.Destination Dubai was a great setting for a large-scale event combining our typical Heroes program and the EMEA workstation academy, a two-day format which enabled more of a deep dive into content and demonstrations on the latter. The new Dell EMC solution center in Dubai was the perfect choice for our inaugural event here, bringing 80 key partners and distributors from across EMEA to this unique location. In addition to the valuable learning provided during the sessions, attendees had the opportunity to experience a desert safari and sunset, adding to a very memorable experience indeed.Feedback from the partner community has been hugely encouraging and we look forward to hosting future events in FY20.Stay tuned for upcoming opportunities to participate in events across all regions. You can join our LinkedIn Group here, follow us @DellEMCPartners and use #DellEMCHeroes to connect with our team.Dubai desert experience:Dubai partners:Bogota Client Heroes group:
The grueling summer heat in Austin is ending, and the fall breeze is finally starting to creep into the forecast. I love the fall because it has always had its share of traditions. Whether it is carving pumpkins – or going apple picking – or dressing up for Halloween. For me personally, the fall brings an abundance of events in which to celebrate and be thankful, birthdays, anniversaries and of course family gatherings during holidays.Our planet also embraces traditions. As we begin this journey into the 4th Industrial Revolution, electronics are allowing us to celebrate these traditions in new ways. Whether it’s posting about them on social media or taking pictures and videos to be shared or streamed live with loved ones. But as electronics continue to evolve with new devices, what are you doing with your old ones? Do you hold onto them? Recycle them? Or throw them directly into the landfill? Well, the odds are saying that you are not recycling your used electronics responsibly.Meet the fastest growing domestic waste stream in the world Today is International E-Waste Day – a day designed to bring more awareness of e-waste recycling and encourage consumers to recycle their e-waste. For those who aren’t familiar with this term, e-waste is electronic waste – so think of the cell phone you used in the early 2000’s, or the computer that you used in college that is probably sitting in your basement or garage.As of today, e-waste is the fastest growing domestic waste stream in the world. Based on recent findings by the World Economic Forum, the world’s population discarded around 50 million tons of e-waste last year – that is equivalent to about 4,500 Eiffel Towers! And if current trends continue, it’s estimated that by 2050, that number will grow to more than 120 million tons. Yet each year, only 20% of that e-waste gets responsibility recycled.Think about those facts for a second. Only 20% of the world’s fastest growing waste stream is being recycled responsibly. So, what are some ways that we can rally together to combat it?Standing up and becoming e-waste evangelists For starters, there is no one person that can solve this problem – it’s going to take a global commitment to everyone becoming e-waste evangelists. As one of the largest technology providers in the world, at Dell Technologies, we’re committed to protecting our customers and our planet. That’s why we provide convenient recycling solutions around the world that protect our customers data, safeguard their brand reputation, reuse precious materials and responsibly recycle e-waste.We’ve taken great strides in our outreach to customers. In 2004, we launched Dell Reconnect, in partnership with Goodwill® Industries, to provide free technology recycling to consumers in the US. Dell Reconnect accepts any brand of computer equipment, in any condition, at over 2,000 participating Goodwill locations. This program also helps support jobs and skills training for individuals with disabilities in our communities. We then use a variety of our vehicles and channels to communicate with customers about responsible recycling options. For example, we developed Co-Op websites with our Goodwill partners, so communities can easily learn about the Dell Reconnect program and find locations to conveniently drop off their electronics.Thinking globally to fight e-waste is also critical – especially when you bring businesses into the fold. Our Asset Resale and Recycling Services (ARR) provides our business customers with pick-up logistics, data protection and responsible retirement of any brand of owned or leased hardware, plus detailed reporting of each system’s journey from collection to final disposition. In FY19, ARR returned more than $23 million in resale value to our commercial customers. This all aligns nicely with other innovations we’re working on because it ties into the circular economy, which is our north star when it comes to sustainability strategy – all materials are reused or recycled responsibly.Closing the loop by thinking circular with plastics and other waste streams Our north star has always been the circular economy – finding ways to use recycled-content and waste as a resource while ensuring our products are easy to recycle. Take, for example, our closed-loop process. In it, the plastics collected from programs like Dell Reconnect and ARR get recycled into new computers. We’re also taking rare earth magnets from old hard drives and reforming them into new magnets for new hard drives.We even use reclaimed waste materials, like carbon fiber from the aerospace industry to make laptop bases or polymers from recycled windshields as the protective lining for backpacks and carrying cases. We also remove wastes from the environment by using ocean-bound plastics for packaging or the captured particulate matter from diesel generators that gets refined into ink.As we close out International E-waste Day and look towards the future, we’re thinking circular. That is what our new 2030 social impact vision is being built around and what we strive to achieve. We’re ready to play our role, are you?